Say goodbye to the days of paper tickets! All entry to this year’s festival will be controlled via a wristband with a uniquely coded RFID (Radio Frequency Identification) chip. Wristbands will be mailed within four weeks of the event date. When received, please read all instructions on how to activate and wear your wristband to ensure quick and easy entry into the festival each day.
CAN I SHARE MY WRISTBAND WITH A FRIEND?
Wristbands are non-transferrable. Once you place your wristband on your arm, it controls entry for you for the entire weekend based on your original purchase. Any wristbands that are tampered with are grounds for removal from the festival.
WHAT ACCESS DOES MY WRISTBAND HAVE?
Your unique RFID code will allow access to any and all areas included with your festival purchase. For example, all wristbands will have access to the festival grounds, however based on your purchase, your wristband may also have access to the VIP areas, camping areas, etc.
DO I NEED TO REGISTER MY WRISTBAND?
It is highly recommended that you register your wristband. Each individual festival goer should register individually. This will also allow for easier replacement if your wristband is lost or damaged.
I ACCIDENTLY TIGHTENED OR DAMAGED MY WRISTBAND BEFORE PLACING IT ON MY WRIST. WHAT NOW?
If your wristband has been tightened or is damaged, please call Front Gate Tickets at 1.888.512.SHOW (7469) in advance of the festival. Your original RFID chip will be invalidated and a replacement will be available for pickup at will call the weekend of the festival. Replacement fees may apply.
LOST OR STOLEN WRISTBAND.
If your wristband has been lost or stolen, please call Front Gate Tickets at 1.888.512.SHOW (7469) in advance of the festival. Your original RFID chip will be invalidated and a replacement will be available for pick up at will call the weekend of the festival. Replacement fees may apply.
WILL MY WRISTBAND ALLOW ME TO LEAVE AND RE-ENTER THE FESTIVAL?
Based on your original purchase, re-entry may be permitted. Please check with festival staff to be sure re-entry is allowed based on the festival guidelines and your wristband/order.
DOES IT MATTER WHICH WRIST I WEAR MY WRISTBAND ON?
No, either arm will work however we recommend wearing your wristband on your right arm.
I MISS MY TICKET! WHY DID YOU MOVE TO 100% RFID WRISTBANDS?
With your uniquely coded wristband, moving through the festival grounds, various specialty areas and access to amenities will be easier than ever. Also, as technology continues to evolve, in the near future new features will be available that all center on your unique RFID to make your festival experience more enjoyable, like using your wristband for food, beverage and merchandise purchases. Stay tuned for more developments in these areas.